Non-conformance images in a supplier business review report
Non-conformance images in Lyons Quality Audit Tracking System supplier business review report play a crucial role in documenting and addressing quality issues, providing visual evidence that supports written observations and conclusions.
Supplier Quality Audit
Supplier Quality Audit Non-conformance refers to any deviation or failure to meet the specified requirements, standards, or expectations outlined in the contract, agreement, or regulatory standards between the supplier and the buyer.
Their importance includes: 
Clear Documentation of Issues:
Images provide a concrete, visual representation of non-conformance, which can be more impactful than text alone. They help stakeholders understand the problem more clearly and prevent misunderstandings.Enhanced Communication:
Including images in the report can make it easier to communicate quality issues to different departments, suppliers, or stakeholders, especially when language barriers or technical jargon are present.Improved Accountability:
Visual evidence holds suppliers accountable by illustrating specific instances of non-conformance, such as damaged goods or defects, that can be directly linked to their performance.Root Cause Analysis:
Images can help in identifying patterns or recurring issues, assisting in root cause analysis. They provide context that can highlight systemic issues in production or processes.Evidence for Corrective Actions:
By documenting non-conformances with images, you provide a basis for requesting corrective actions. This visual evidence can help demonstrate the scope and severity of the problem to the supplier, leading to more effective solutions.Tracking Progress:
Images can be used to track whether corrective actions have been effective over time. Comparing before-and-after images shows whether improvements were made and if the issue has been resolved.Audit and Compliance:
For industries where compliance with standards and regulations is critical, images of non-conformance issues can serve as valuable proof during audits, demonstrating that quality issues have been identified and addressed.
Incorporating non-conformance images into supplier reviews improves transparency, decision-making, and long-term supplier relationship management.