FAQ

Global Performance Monitor (GPM)

Who may change what is shown e.g., suppliers, factories, etc. in GPM?

Only LQATS users who have been granted the ability to manage GPM by a system administrator(s) of LQATS.

What is GPM?

GPM is a global monitoring system for the senior executive who cares to see where quality performance issues exist at the present time across the company enterprise of production and supply site locations. The tool offers a worldwide view of your business. A single click on a problem site drills down and displays the last twenty quality audit scores reported at the selected site.

Is there an extra cost to purchase GPM or is it bundled with LQATS?

GPM derives performance information for each of your production facilities from audits and inspections as they are performed. Therefore, the LQATS database is necessary for GPM to function and cannot function without LQATS. GPM is bundled with LQATS and access to GPM is controlled through LQATS by any customer user who has administrative privileges in LQATS.

Do I need special software on my PC to view GPM?

No, just a Microsoft Internet browser, and permission to view GPM granted within LQATS.

May I view different parts of my business using GPM?May I view different parts of my business using GPM?

Absolutely. Groups may be set up and then selected when GPM is being displayed. Also, values delineating levels of performance may be set by appropriate users.

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